Booking Terms & Conditions

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Credit Card Payments 

Credit Card Transaction Charges Apply. UK Cards = 2%. EU Cards = 2.5%. Non UK, EU Cards = 3.25%

VAT of 20% will be charged to UK companies only at point of invoicing 

All amounts will be debited from your credit card in GBP at the mid market rate at the time of payment

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Cancellation

Before 25th April 2022 = Free cancellation

Between 25th April 2022 and 5 May 2022 = I night cancellation charge

After 6 May = 100% cancellation charge

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Check In / Out

Check in time = 14:00

Check out time = 12:00 

Early check in charges between 08:00 - 14:00 = 50% of room rate. Before 08:00 = 100% of room rate

Late check out charges between 12:00 - 18:00 = 50% of room rate. After 18:00 = 100% of room rate 

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Incidental Expenses

Guests will be required to establish credit for incidental expenses upon registration at the Hotel by presenting a credit card for pre-authorization (Visa, Master Card) or by paying a deposit in cash in Uzbek Sums. The amount of pre-authorization (deposit) is 50% of the total accommodation per day. Should the Guest refuse to establish the credit, the Hotel reserves the right not to provide the additional services or to ask for pre-payment for additional services.